Privacy Policy
Effective Date: June 25, 2026
At Outdooriva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit outdooriva.com, place an order, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge that your information will be handled as described in this Privacy Policy.
1. Who We Are
Outdooriva is an online retail business that sells camping and outdoor gear through outdooriva.com.
2. Information We Collect
We may collect the following categories of personal information, depending on how you interact with our website:
- Contact information, such as your name, email address, phone number, billing address, and shipping address
- Order information, such as products purchased, order number, order value, delivery details, and transaction history
- Payment information, such as payment method details and payment confirmation information processed through third-party payment providers
- Account information, such as login details, saved preferences, and account activity if you create an account
- Communications, such as messages, customer service inquiries, and other content you submit to us
- Technical and usage information, such as IP address, browser type, device type, operating system, referring pages, pages viewed, and interaction data
- Cookie and similar technology data, as described in the “Cookies and Similar Technologies” section below
3. How We Collect Information
We collect information:
- Directly from you when you place an order, create an account, subscribe to emails, submit a form, or contact us
- Automatically when you browse our website through cookies, server logs, pixels, and similar technologies
- From service providers and partners that help us operate our website, process payments, deliver orders, detect fraud, or provide analytics and marketing services
4. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill orders
- To arrange shipping, delivery, and order tracking
- To communicate with you about your order, account, or customer support request
- To process payments and help prevent fraud, abuse, and unauthorized transactions
- To improve our website, product offerings, customer experience, and business operations
- To send marketing or promotional emails where permitted by law or based on your preferences
- To personalize website content, remember preferences, and analyze website performance
- To comply with legal obligations, enforce our policies, and protect our rights and interests
5. Legal Bases for Processing
Where required by applicable law, we process personal information on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests, such as operating, securing, and improving our website and services.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember your preferences, keep your shopping cart active, understand how visitors use our website, and improve performance and marketing.
These technologies may include:
- Essential cookies, which are necessary for the website to function properly
- Performance and analytics cookies, which help us understand website traffic and usage patterns
- Functionality cookies, which remember your settings and preferences
- Advertising or marketing cookies, which may help us measure campaigns and show more relevant ads where used
You can control cookies through your browser settings and, where available, through our cookie banner or preference tools. Please note that disabling certain cookies may affect website functionality.
7. How We Share Information
We do not sell your personal information for money.
We may share your personal information with:
- Website and technology providers that help host, support, and maintain our website and store infrastructure
- Payment processors that process transactions securely on our behalf
- Shipping and logistics providers, including carriers such as DHL and local delivery partners, to fulfill and deliver your orders
- Analytics, security, and fraud prevention providers that help us monitor performance and protect our website and customers
- Marketing and communications providers that help us send emails or manage lawful promotions
- Professional advisors and authorities when necessary to comply with law, enforce our rights, prevent fraud, or respond to lawful requests
If we use cookies or similar technologies for advertising, some privacy laws may treat certain disclosures as “sharing” for advertising purposes. Where required by applicable law, we will provide applicable choices and honor valid opt-out requests.
8. International Data Transfers
Because we sell to customers in multiple regions, your personal information may be processed in countries other than the one in which you live. Where required by applicable law, we take appropriate steps to protect personal information transferred across borders.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, provide customer service, maintain business and tax records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the reasons we collected it.
10. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Rights and Choices
Depending on where you live and the laws that apply, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal exceptions
- Request a copy of certain personal information in a portable format
- Object to or request restriction of certain processing activities
- Withdraw consent where our processing is based on consent
- Opt out of certain marketing communications
- Opt out of the sale or sharing of personal information where such rights apply
- Not be discriminated against for exercising your privacy rights
To exercise any applicable privacy rights, please contact us using the contact details listed below. We may need to verify your identity before processing your request.
12. Marketing Communications
If you sign up for promotional emails, you may unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at info@outdooriva.com.
Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, or customer service requests.
13. Third-Party Links and Services
Our website may contain links to third-party websites, tools, or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information to them.
14. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make changes, we will update the “Effective Date” at the top of this page.
16. Contact Us
If you have any questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us:
Outdooriva
Website: outdooriva.com
Email: info@outdooriva.com
Phone: +1 (573) 647 3824
Office Address: 601 Newcastle Ct, B, Rolla, MO 65401, USA
Customer Support Hours: Monday to Friday 9:00AM-5:00PM CT